trusted care®

America’s Favorite Facial Tissue.

Kleenex® trusted care® is rated 3.2 out of 5 by 335.
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Rated 1 out of 5 by from Allergies! I just opened a box of these because I have severe allergies and the wind has brought in the allergens. Unfortunately, as soon as I blew I knew I was going to be worse off than I already was! The perfume in these is unbearable for a person like me! Nowhere on the box does it say there are perfumes. More snot and more pills, I will not buy Kleenex brand again. Sorry.
Date published: 2019-01-06
Rated 1 out of 5 by from dusty 160 2 ply box - It seems that these boxes contain a large amount of dust. A cloud of dust is very visible when pulling out a tissue. Not good for a person with allergies!!!
Date published: 2019-01-02
Rated 5 out of 5 by from The Best Tissue I've been using Kleenex brand forever and I don't plan on stopping anytime soon. They are just the right softness without the greasy feel of the other leading tissue brand. To those complaining about the box designs: yes, they're ugly but if it's that much of a problem just buy a tissue box cover; they've been around forever. There's no reason to stop using a good product because it comes in an ugly package.
Date published: 2018-12-06
Rated 1 out of 5 by from why all the undisclosed, unhealthy ingredients? I bought a box of Kleenex and I could immediately smell and feel the presence of chemical softeners and fragrance. Why aren't these other ingredients marked clearly on the box, why not full disclosure? I just wanted tissue with no unecessary added ingredients, which is what Kleenex used to offer! I had to throw the box out, what a waste of money. Never again.
Date published: 2018-11-28
Rated 1 out of 5 by from Terribly ugly box designs Per the majority of prior reviews here, folks have been complaining about the hideous box designs for more than a year. Why haven’t you made an effort to fix this problem? I too have switched to store and competitor’s brands, not because of the product which is of good quality, but because of the eye-sore clownish garish box designs. You really need to do something about this. If you change your box designs regularly as you claim in your responses to these reviews, we’ll then you are overdue to return to classier designs more appropriate to people’s homes and offices.
Date published: 2018-11-24
Rated 1 out of 5 by from Good product-ugly boxes We've been buying your tissues for years and find the graphics on the boxes of the last few years to be just plain ugly. My husband and I hate them and complain every time we need to purchase more tissues. Please redesign and give us some flowers or something pleasant. These designs stink!!
Date published: 2018-11-03
Rated 4 out of 5 by from Revamp the box. Love the pull out box. Suggest making it collapsible so you can get them all out
Date published: 2018-10-19
Rated 1 out of 5 by from Why Ignore Feedback on Box Designs? For about a year, I've been seeking out the "least ugly" of your redesigned boxes and had noted universal displeasure for them on this very site. I expected you would take this feedback into account in your next redesign. Instead, you went even more extreme. I don't want the most eye-catching item in my house to be my Kleenex. This is just weird... You have obvious marketing management issues.
Date published: 2018-10-11
Rated 3 out of 5 by from Box Colors It would be nice to see warm colors on the Kleenex boxes. All that I find are cool colors. How about some reds, brown and golds?
Date published: 2018-10-05
Rated 1 out of 5 by from Box Actual product fine. Hate design boxes. Crazy designs, colors patterns. Old school much more appealing. Please offer something less crazy.
Date published: 2018-09-04
Rated 1 out of 5 by from Ugly box I have bought your brand exclusively til you got this new box. The colors are dead and you contrast them in the ends with clashing colors and obnoxious patterns. I don't like looking at them, so now I don't.
Date published: 2018-09-02
Rated 1 out of 5 by from They smell sooo bad! I bought a huge pack of kleenex tissues from Sam's Club. Each tissue SMELLS HORRIBLE! What is going on and what a waste of my money!
Date published: 2018-08-27
Rated 1 out of 5 by from Need an upgrade on design Our family has used Kleenex brand for years. We are not very happy with the 3 ply Kleenex, but prefer the 2 ply. If we want a paper towel we will use a paper towel. The three ply is about all you can find in our area. Also our family does not like the designs on the boxes or the fact that they are different on each side. We do not like these sitting around in our home. Please design something more pleasant soon.
Date published: 2018-08-21
Rated 3 out of 5 by from Kleenex Anti-Viral Tissues changed colors? I have been buying these lovely square boxes for many years. The previous dot design was lovely and the colors were so subtle. I went to buy some more & the new ones look like they belong in a house for clowns. I would never put one of these out in my home. I am so disappointed.
Date published: 2018-08-16
Rated 1 out of 5 by from What happened? As I suffer from allergies, it's always been necessary to have a box of Kleenex close at hand. I've been using the exact same box design for 20+ years. This last round of Kleenex purchased from Target are exceptionally rough (my husband and I both noticed this independent each other). My nose is raw and red from the roughness, as I have very sensitive skin. Unfortunately, I'm going to have to discontinue using this product I've used for my entire adult life. I also find it interesting the denial from Kleenex that there is any quality change. You may want to check your manufacturing quality control, as there most certainly has been a change. The tissues feel industrial to me now. No softness at all. Very disappointing. If you need to charge more, then charge more.
Date published: 2018-08-04
Rated 2 out of 5 by from Like the product but box design awful, None of the color ways work for my environment, and if it did, only one one side. Someone must have thought this would satisfy more people with fewer SKU but for me it’s a colosssl miss. Used to be stylish go to now I don’t buy at all. Pls. Bring back old concept / colors as a choice
Date published: 2018-07-29
Rated 1 out of 5 by from Horrid box designs I have used Kleenex exclusively for over 50 years. Why the hideous box remodel? The colored boxes that I've been buying for years were freshened a few years ago and included teal, orange and green which all worked with my decor, I liked the silver and gold toned boxes too. At Christmas I purchased a 12 pack at Sam's with the UGLIEST designs I've ever seen on a Kleenex boxes. At the holidays I had guessed from the crudeness and banality of the box designs, that Kleenex had children's designs featured on the boxes as a temporary promotion. Have the cheap looking, poorly designed boxes replaced the foiled designs? These boxes are too ugly to come to my home. I'm disappointed in bottom line profit, over ANY aesthetics. I'll be looking for another go to brand, bye-bye.
Date published: 2018-06-17
Rated 1 out of 5 by from Terrible artwork You have had some brilliant designs on your tissue boxes in the past. the Nautilus shell on the black box and then the cartoon virus bugs in assorted colors come to mind. But now... they are terrible. You need to remember that these boxes go in our homes, where we see them, everyday. I buy the design that goes well in my home, the nicest box with the most aesthetically pleasing design. I also noticed that the tissue quality was not up to par. You need to step up your game.
Date published: 2018-06-16
Rated 1 out of 5 by from Horrible Artwork - Cheaper Product Your artwork is horrible. No class/elegant selections at all. And the tissues have gotten thinner I believe. You’ve lost another customer and I’m not the only one
Date published: 2018-06-07
Rated 1 out of 5 by from Thinner and harsher Comparing this to a tissue from last year, there is a clear difference. Cheaper product
Date published: 2018-06-03
Rated 1 out of 5 by from empty box!! I love your product, but i bought from a club store, and one box was totally empty!! I looked all over your site to contact you, but this was all I could find. Now what?
Date published: 2018-05-22
Rated 2 out of 5 by from Disappointed My expectations did not match the product description. This variety seems like it would be wonderful, but it is thin and not particularly soft. Switching back to the soft and strong...
Date published: 2018-05-19
Rated 1 out of 5 by from Funky smell If you need somebody to test the smell of your tissues please let me know because I never smelled tissue so bad I have a box of Kleenex here I bought a whole case of them at Cosco and they smelled terrible. I really hate even putting them up to my nose
Date published: 2018-05-08
Rated 3 out of 5 by from They have an odor I've noticed that there's an odor to these tissues. Are they scented? The box doesn't say. We've always used unscented tissues. Thank you
Date published: 2018-05-03
Rated 5 out of 5 by from Coolness!! Just stopped in the local CVS for tissues and they were running a sale. So, I tried the cool touch and was literally "blown away"! How do they stay cold? I LOVE LOVE LOVE them and used practically the whole box showing every one else I know.
Date published: 2018-03-26
Rated 5 out of 5 by from Design Alternatives Your box designs no longer bother me! I use fancy metal and plastic tissue boxes in many rooms. Sometimes, when I have a design I like, I open the flaps on the side and refill them. Velcro dots are great for this. When they wear out, wrapping paper is easy, just put a piece of packing tape over the slit, make a little cut, and you are good to go. An Aluminum Foil wrap gives it a very futuristic look and protects from splashes. I have even made a fabric cover to match my shower curtain. It closes up with a pretty drawstring bow. In fact, few people that come to visit even know that I use Kleenex Brand Tissues. (Hint, hint) ;-)
Date published: 2018-03-11
Rated 3 out of 5 by from Please change the designs! Bring back pretty ones! I love Kleenex, but I detest the designs of the past four years or more. The last several designs for what are now called the Kleenex Trusted Care boxes are tacky, ugly patterns that couldn't possibly go with anyone's decor; they are eyesores and clash horribly, no matter which side of the box is visible. Please hear my plea and bring out soothing, pretty boxes that contribute to a peaceful, calming environment. I've been shopping without success for a container to cover up these terrible designs.
Date published: 2018-03-07
Rated 1 out of 5 by from torn tissues The 85 count box's tissues are difficult to remove from the package without tearing for the first 40 or so tissues. I use them in my car and find myself having to try to slowly remove a tissue in order not to tear it. Usually I end up with a handful of three tissues I. Shreds. Please make a better product
Date published: 2018-02-12
Rated 1 out of 5 by from Too small I am very disappointed in the new size of your tissues I will be finding a new product with a decent size.
Date published: 2018-02-09
Rated 2 out of 5 by from Not as absorbant I have been loyal to Kleenex brand tissues for over thirty years. No off brands for me. However, it is harder and harder to stick with the brand after “Expressions” disappeared. The Marque Mouchoirs trusted care product is not as absorbant and not as strong and there is lint flying from each tissue. Absorbant is particularly important. If Expressions are still available, kindly tell me where I can buy them.
Date published: 2018-01-29
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