Rated 2 out of
5
by
sammy from
old ultra soft doux much softer
Your new "ultra soft" boxes are unattractive, but I could live with that if the quality had not been diminished. This is not the former "ultra soft doux " quality.Bad idea. I expect better of you.
Date published: 2017-01-17
Rated 1 out of
5
by
jenc_creative from
hideous design!!
I have used this product for years + was so relieved when you introduced your previous designs. All of the beige + brown options worked well with my bathroom designs. Subtle, natural + tasteful. Now I refuse to purchase this ridiculous box. I have read your responses about keeping up with design trends. Well I am a Creative Director + can assure you that these belong in the Golden Girls house, circa 1986. Please just revert to what you had. I love your product but not enough to support bad taste. Thank you.
Date published: 2017-01-12
Rated 3 out of
5
by
KathyInCA from
Lower quality
I buy the ultra-soft upright boxes at Costco, so maybe it is only their stock, but the quality has really nose-dived. The tissues are thinner, so they tear when pulling them out of my decorative holders. They are "dustier", as though they are losing particles during use. And they are definitely not as soft. Very disappointed!!
Date published: 2017-01-08
Rated 1 out of
5
by
Mona from
Hideous new designs!
Whatever happened to the great designs that made Kleenex Ultra stand out? The premium look is definitely gone - the new designs are hideous - they look no better than cheap store brand tissues.
Date published: 2016-12-24
Rated 3 out of
5
by
Disappointed log 10 from
Don't like new designs
For past three years, I adored the "islamic"/octagonal pattern boxes on the market -- the orange/red ones were my favorite, the blue my runner-up -- they were very Islamic/Asian and very well-suited to more sophisticated interiors. You even have it pictured in the blog/comment window I'm typing in, yet it has disappeared from all the shelves. In its place are "less sophisticated" designs, like something you'd find in a health care facility, or large tasteless bureaucracy office. Please give my commendations to the designer of those boxes you no longer carry: those were winners. Unfortunately, I understand that consumers like me are not the majority and perhaps my taste isn't the most popular. I don't eat Twinkies or corn dogs. Your current designs are "not auspicious."
Date published: 2016-12-23
Rated 3 out of
5
by
Peewee from
You've changed!
New look and changed quality?! Not as soft :( Go back!!
Date published: 2016-12-22
Rated 1 out of
5
by
Mary Beth from
New ultra soft tissues are not the same
I compared a new cube box of ultra soft tissues with an old cube box of ultra soft doux tissues, thinking they would be the same. The new tissues appear thinner and not as soft. but most significantly there are only 50 tissues in the new box instead of 75 as in the ultra soft doux box. So not only did you change the box design, you changed the product and quantity and put it in the same size cube to add to the confusion. I am uncertain what you did to the price of the new tissue cube. This is very disappointing for this longtime customer.
Date published: 2016-12-21
Rated 1 out of
5
by
lawyer4fun from
Bring back normal boxes
I like your product. This is my brand and my preferred "formula" - however - this latest round of boxes is ridiculous.
Date published: 2016-12-11
Rated 1 out of
5
by
Jane F from
box graphics
I have chronic allergies, so I have been pretty dependent on ultra soft Kleenex for years. However, each time you redesign the box graphics, they get worse, in my opinion. You used to have beautiful florals, which I loved. You went to the geometrics, which I was OK with, and at least they came in colors I could use in each room. Your latest box design, just plain ugly, with limited color availabilities that will not look very good in any room in my house. Couldn't you please go back to one of the earlier designs, or make a new one that is at least attractive?
Date published: 2016-12-06
Rated 1 out of
5
by
Famous456 from
Horrible color choice on boxes
So disappointed that my favorite Kleenex has updated their boxes to blue or purple choices. I prefer the neutral selections they had in the past that would express my style.
Date published: 2016-12-05
Rated 1 out of
5
by
Valerie C from
Terrible new designs
It's fine to add some new designs but I sure wish you would keep some of basics without flowers & weird patterns. I used the gray and burnt orange which matched my bathrooms. Now the search is on for a replacement brand because I will not use the new designs. Any way to get some basics back?
Date published: 2016-12-02
Rated 2 out of
5
by
DMP13 from
Disappointed
Have purchased for years. Ultra soft 3 ply frequently comes apart when removing from the box and often dispenses a single sheet, half strip of a kleenex.
Not that soft anymore. Quality has seriously deteriorated.
Date published: 2016-11-28
Rated 3 out of
5
by
Farmwife79 from
Disposal Restrictions?!?
I just opened the multi-pack of Kleenex Ultra Soft Tissues purchased at COSTCO. I haven't made a point of buying the Ultra Soft in the past, but this was the only package of pop-up cubes available. I am disturbed by the graphic on the pull-out box top which I interpret to mean that these tissues are not to be disposed by flushing. I don't find any further explanation of the restriction on the package or on the website. Please explain.
Date published: 2016-11-27
Rated 2 out of
5
by
Mack from
Strong Smell
All the tissues in the past 2 boxes we've used have a horrible smell. We only purchase scent free tissues, so my family isn't sure why they smell so bad.
Date published: 2016-11-25
Rated 5 out of
5
by
Myra ooolala from
Best in the business!!
This is the one I reach for. I feel like I catch a cold from everyone so I need something soft for my nose. Cannot be beat!!!
Date published: 2016-11-18
Rated 1 out of
5
by
Betty from
What happened to the design on the box?
In 2016, for the first time ever, you put a fabulous design on the box, and now it's gone from the store shelves in my area. The new design is UGLY. It hurt my eyes and my feelings to buy that ugly box and I probably will not buy it again. Furthermore, the cost of the product went up significantly!
Give us the design with the medallions all over the box, in Orange, and I will buy 3 times as many boxes as usual.
Date published: 2016-11-06
Rated 1 out of
5
by
Disappointed from
Terrible new box design
I have used these Kleenex for years and years, but I absolutely hate the new box designs. We consumers are not all living in pink and baby blue houses, by the way. The timing is terrible; stores in my area are just placing the new designs on the shelves in time for the holiday season and surely you have to admit these are not box colors that coordinate with any holiday theme. What happened to artistic design and color? The warm grey folklore patterned boxes worked very well for kitchens with stainless appliances, as did the other boxes, for a variety of seasons. Since we all have allergies and purchase these type of kleenex preferentially, I am currently still buying the ultra soft tissues in their ugly boxes and restocking my old boxes. When those are too worn out, I'll have to switch brands unless you can hire a new art director.
Date published: 2016-11-05
Rated 1 out of
5
by
Rick952 from
Ugly New Designs
The new box designs are quite ugly. They are way to modern / abstract and they don't fit in with my house decor at all. They stick out like a sore thumb...
Date published: 2016-11-02
Rated 1 out of
5
by
Sandy31 from
New cube box tissues now have a scent
I have been buying Kleenex brand for eons. I purchased 3 of the new cube box design and all 3 boxes I opened have a slight but definite scent. I have allergies and can't use anything with a scent. Why is there a scent now???
Date published: 2016-10-28
Rated 1 out of
5
by
JoeE from
Chunks of paper (lint).
My wife used one of the tissues to blow her nose. While doing so she inhaled a large chunk of fuzzy lint. The episode lasted several minutes, blocking her airway, causing her to choke, and cough up several chunks as it broke up in her throat. I just needed a tissue and experienced the same lint fortunately I didn't inhale it as my wife did. Just letting you know so you can correct the problem. There is no product code or date on the box or I would give it to you.
Date published: 2016-10-27
Rated 1 out of
5
by
Quality Consumer from
THINNER TISSUE!
The Ultrasoft tissue in the new packaging is thinner than the old one. When I opened the new box I noticed immediately how much thinner it was. Since I still had an unopened older box, I compared the height of the fill and found there to be at least an inch less of tissue in the new box.
The new tissues feel like two-ply now and not three-ply. Tell me why I am paying extra for this less effective tissue?
Date published: 2016-10-15
Rated 1 out of
5
by
suaaieoes from
New version of Ultra Soft leaves lint!
The new version of Ultra Soft Kleenex leaves lint all over! I wiped my eyes after crying and it left my eyelashes fuzzy (there was no makeup on my eyes). They also leave lint around your nose, so you have to look in the mirror after blowing your nose to make sure there aren't any linty pieces stuck there. Please bring back the previous Ultra Soft tissues, they were perfect!
Date published: 2016-10-08
Rated 3 out of
5
by
Jerry48 from
Ugly new boxes
New worsened box designs. When something is beautiful why make it UGLY.
PLEASE bring back the Beautiful Nature designs like the Humming birds.
Sorry Changing brands.
Date published: 2016-10-07
Rated 5 out of
5
by
Heart mom 22 from
Kleenex is always my first choice
I love Kleenex brand tissues, always have. I wonder how many more people would buy your product vs. the store brand if your boxes were raising awareness for a cause. My daughter has a complex congenital heart defect and I would love to have a tissue box for CHD awareness with hearts all over it. Congenital heart disease kills twice as many children than ALL forms of pediatric cancer combined each year, yet we only get a fraction of the money for research. We need a cure! We need it now! I would love it if you could design a box for this upcoming February as it is CHD awareness month.
Date published: 2016-10-07
Rated 5 out of
5
by
allergies1 from
Only brand to buy
When you have allergies.... Kleenex is the only brand to buy!!! Some brands have perfumes.... others are dusty. As someone who has had allergies all her life.... Kleenex solves all those problems.
Date published: 2016-10-07
Rated 3 out of
5
by
Colleen from
Why do the new designed boxes no longer have box tops for education on them? And although the new designs are not nearly as bad as the previous ones, does it not occur to you that many people still decorate in a traditional or Colonial style and that money of your recent designs in the ultra soft fit with this? I literally hide the boxes around the house..
Date published: 2016-10-04
Rated 1 out of
5
by
quality conscious mom from
no comparison to the previous 'ultra soft/doux'
I do not like the new ultra soft tissues because the tissues are smaller in size, they have a thinner ply, and the count is much less!! Instead of making something cheaper and of less quality why not just keep the ultra soft/doux and raise the price????
Date published: 2016-09-26
Rated 3 out of
5
by
Marilee from
This has been the best tissue. But now that you put your logo on the side it is tacky and needs a box cover. The new designs don't match anything in my house.
Date published: 2016-09-18
Rated 4 out of
5
by
gijill from
Need more tasteful box designs and colors
When shopping for Ultra soft Kleenex I search through the mountains of blue and orange boxes to find the three tasteful brown or gray boxes. I will go to multiple stores if necessary to find the more subdued colors. I like the product, but the color choices are horrible.
Date published: 2016-09-01
Rated 5 out of
5
by
Zebbie from
Nothing like it
Kleenex is the best & have used it for over 40 yrs. Would not change
Date published: 2016-08-26
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